Free Shipping & Return Shipping: Nobody enjoys paying for shipping or returns. All ShoeStores.com orders qualify for free standard shipping and free return shipping labels!
Standard Shipping: Order delivery typically occurs within 3-5 business days of purchase unless noted otherwise on the product page for the items purchased. This option is free for all ShoeStores.com orders.
2-3 Business Day Shipping: 2-3 business day expedited shipping is available for $9.99 per order. This shipping option features Priority 2-Day and 3-Day shipping. Delivery typically occurs within 2-3 business days of purchase unless noted otherwise on the product page for the items purchased.
Next Business Day Shipping: Next business day shipping is available for a flat rate of $49.99 per order. Delivery typically occurs within 1 business day of purchase unless noted otherwise on the product page for the items purchased.
Christmas Orders - Shipping Deadlines
Free Shipping: All orders placed before 8am EST on Thursday December 19th will arrive before Christmas.
Expedited Shipping: All Expedited orders placed before 8am EST on Friday December 20th will arrive before Christmas.
Next Day Air: All orders placed before 8am EST on Monday December 23rd will arrive before Christmas.
**IMPORTANT NOTE** Christmas shipping deadlines does not apply to items from Munro. Munro footwear orders require 2-3 business days of processing time prior to order.
- Please include your order number within the returning package so our team can quickly identify your order and process the refund.
- ShoeStores.com reserves the right to refuse a refund if merchandise received is not in its original condition or outside the sixty (60) day return period.
- An email notification will be sent to you once your refund has been issued.
- Refunds will be issued to the original form of payment within five (5) business days of receipt of your return (please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from ShoeStores.com).
ShoeStores.com does not accept exchanges at this time. To order a replacement pair of shoes, please do so online, chat, or call our customer service telephone at 1.888.318.8376.
SHIPPING & HANDLING