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About Us

Our Story

ShoeStores.com is all about footwear. We have been in the shoe business for over 125 years. Yes, you read that correctly, over a century plus a quarter. Today we are proud to offer our best customer service to patrons both online and in our stores day-in and day-out.

Stout’s Footwear, the oldest shoe store in the United States and our parent company, proudly opened its doors to the world of ecommerce in 2009. Since starting ShoeStores.com, we have continually focused on amazing footwear and satisfying our wonderful customers. Devoting ourselves to delivering personable customer service is the standard of Stout’s Footwear and ShoeStores.com that will not be compromised. Our goal is to make sure that your demands of quality, style and comfort are fulfilled.

When it comes to the products that we carry style, comfort and quality are top priorities. We know that if you don’t take care of your feet then your whole body suffers. This is why we only offer the best brands and we take pride in only carrying the greatest footwear. Brands such as New Balance, Munro American, Sperry Top-Sider, KEEN and Mephisto epitomize what we are about. Top-quality styles that are crafted with support, style and top quality materials. New Balance lifestyle and retro products are also a big draw for ShoeStores.com. We bring in the latest designs every season and offer the best prices on the web.

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Security & Privacy

You can rest assured that all of your information is safe when shopping at ShoeStores.com.  We have been selling online since 2009 and we know how important it is to keep customer information private.  https secure encrypted checkout ensures that your personal information stays safe when you make your purchases at ShoeStores.com.  Your personal information will never be shared with any individual or company and credit card data is securely processed by PayPal powered by Braintree.

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Shop online with confidence knowing that ShoeStores.com is a certified Google Trusted Store. Click here to learn about Google Trusted Stores.

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Quick and Free Shipping

Fast, free shipping is part of the reason that many of our customers come back and order time and again. All orders over $70 receive complimentary shipping and free return/exchange shipping. Our free shipping is quick! Everything goes out either UPS or USPS Priority so you get your order fast. We are centrally located in Indianapolis, IN which allows us to quickly deliver to customers around the US and Canada.  Please note that some products do take a couple of extra days to process.  These items all clearly indicate the longer ship time on the relevant product pages. 

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Best Prices

You don’t need to worry about finding the same products for less elsewhere. We offer the 105% Price Match Promise. We want you to get the best deal on the web at ShoeStores.com. If you happen to find a product that you want in your size on a different retail web site for less, we will match that price and take an additional 5% off of your purchase price. This unique price match guarantees you the best deal.

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History

We are a part of the Stout's Footwear family of shoe stores.  ShoeStores.com is family owned and operated since 1886.  Our downtown Indianapolis Stout's Footwear location is the oldest, continually operating shoe store in the USA!  The history of ShoeStores.com is very short when compared to that of our parent company Stout’s Footwear.   

Our Contact Info

If you have any questions or comments about products, our company or policies please do not hesitate to get in contact with our customer service via email or phone.

Phone: 1-888-318-8376

Snail mail:

Stout’s Footwear 
318 Massachusetts Ave 
Indianapolis, IN 46204 

Recent Awards & Accolades